The Millbrook team standing together in the workshop

Family owned. Local since 2004.

Rob Alvarez started Millbrook with one van and one rule: show up when you said you would. Twenty years later we still pick up the phone at 2am.

The Millbrook team standing together in the workshop

Family owned. Local since 2004.

Rob Alvarez started Millbrook with one van and one rule: show up when you said you would. Twenty years later we still pick up the phone at 2am.

The Millbrook team standing together in the workshop

Family owned. Local since 2004.

Rob Alvarez started Millbrook with one van and one rule: show up when you said you would. Twenty years later we still pick up the phone at 2am.

Our company

900+

Homes served across Houston, Dallas, Austin, and San Antonio

60m

Average arrival time on emergency calls

95%

Of repairs completed in a single visit

6yrs

Serving Texas home and business owners

The journey

From one van in Houston to a trusted team.

The journey

From one van in Houston to a trusted team.

The first Millbrook van, loaded with tools
Technician servicing an outdoor air conditioning unit
The growing Millbrook team in the workshop
A Millbrook technician arriving at a home with a drain machine
The Millbrook team in front of a service van

Millbrook started with one van and one technician, fixing heating and plumbing problems for neighbours across Houston.

A second van and our first hire meant every call across Houston could be answered the same day.

We added a full plumbing team, so one call could fix the heating, cooling and pipes in a home.

Teams opened in Dallas, Austin and San Antonio, and we started looking after shops, offices and restaurants.

Today our technicians serve 900+ homes and businesses across Texas, and we still pick up the phone at 2am.

The first Millbrook van, loaded with tools

2004

Millbrook started with one van and one technician, fixing heating and plumbing problems for neighbours across Houston.

Technician servicing an outdoor air conditioning unit

2009

A second van and our first hire meant every call across Houston could be answered the same day.

Technician servicing an outdoor air conditioning unit

2009

A second van and our first hire meant every call across Houston could be answered the same day.

The Millbrook team standing together in the workshop

2013

We added a full plumbing team, so one call could fix the heating, cooling and pipes in a home.

The Millbrook team standing together in the workshop

2013

We added a full plumbing team, so one call could fix the heating, cooling and pipes in a home.

A Millbrook technician arriving at a home with a drain machine

2018

Teams opened in Dallas, Austin and San Antonio, and we started looking after shops, offices and restaurants.

A Millbrook technician arriving at a home with a drain machine

2018

Teams opened in Dallas, Austin and San Antonio, and we started looking after shops, offices and restaurants.

The Millbrook team in front of a service van

Today

Today our technicians serve 900+ homes and businesses across Texas, and we still pick up the phone at 2am.

The Millbrook team in front of a service van

Today

Today our technicians serve 900+ homes and businesses across Texas, and we still pick up the phone at 2am.

Team

Led by people who know the trade.

Led by people who
know the trade.

Marcus Lee

Marcus Lee

Lead technician · 12 years · NATE certified

LinkedIn
Anabelle Ruiz

Anabelle Ruiz

Install lead · 9 years · EPA 608

LinkedIn
Jamal Price

Jamal Price

Commercial tech · 7 years

LinkedIn
Kim Tran

Kim Tran

HVAC technician · 8 years · EPA 608

LinkedIn

Testimonials

What our customers say.

4.7

Millbrook customer
Millbrook customer
Millbrook customer
Google
5 out of 5 stars

Based on 612+ reviews

Join 612+ customers who trust Millbrook each year for their home service needs.

5 out of 5 stars

“AC died on the hottest day of the year. Marcus had it running in an hour.”

Priya Shaktar

Priya Shaktar

Downtown

5 out of 5 stars

“Fixed our burst pipe at 11pm. Clear price before they started.”

Luis Marshall

Luis Marshall

Riverside

5 out of 5 stars

“They service all four of our restaurants. Always on time.”

Priya Shaktar

Priya Shaktar

Downtown

5 out of 5 stars

“Honest quote, tidy work, and they explained every step.”

Grace Bell

Grace Bell

Westchase

5 out of 5 stars

“Our water heater quit on a Sunday. They were here that afternoon.”

Daniel Ortiz

Daniel Ortiz

Midtown

5 out of 5 stars

“Booked at 8am, fixed by lunch. No upsell, no mess left behind.”

Maya Chen

Maya Chen

The Heights

Testimonials

What our customers say.

4.7

Millbrook customer
Millbrook customer
Millbrook customer
Google
5 out of 5 stars

Based on 612+ reviews

Join 612+ customers who trust Millbrook each year for their home service needs.

5 out of 5 stars

“AC died on the hottest day of the year. Marcus had it running in an hour.”

Priya Shaktar

Priya Shaktar

Downtown

5 out of 5 stars

“Fixed our burst pipe at 11pm. Clear price before they started.”

Luis Marshall

Luis Marshall

Riverside

5 out of 5 stars

“They service all four of our restaurants. Always on time.”

Priya Shaktar

Priya Shaktar

Downtown

5 out of 5 stars

“Honest quote, tidy work, and they explained every step.”

Grace Bell

Grace Bell

Westchase

5 out of 5 stars

“Our water heater quit on a Sunday. They were here that afternoon.”

Daniel Ortiz

Daniel Ortiz

Midtown

5 out of 5 stars

“Booked at 8am, fixed by lunch. No upsell, no mess left behind.”

Maya Chen

Maya Chen

The Heights

Testimonials

What our customers say.

4.7

Millbrook customer
Millbrook customer
Millbrook customer
Google
5 out of 5 stars

Based on 612+ reviews

Join 612+ customers who trust Millbrook each year for their home service needs.

5 out of 5 stars

“AC died on the hottest day of the year. Marcus had it running in an hour.”

Priya Shaktar

Priya Shaktar

Downtown

5 out of 5 stars

“Fixed our burst pipe at 11pm. Clear price before they started.”

Luis Marshall

Luis Marshall

Riverside

5 out of 5 stars

“They service all four of our restaurants. Always on time.”

Priya Shaktar

Priya Shaktar

Downtown

5 out of 5 stars

“Honest quote, tidy work, and they explained every step.”

Grace Bell

Grace Bell

Westchase

5 out of 5 stars

“Our water heater quit on a Sunday. They were here that afternoon.”

Daniel Ortiz

Daniel Ortiz

Midtown

5 out of 5 stars

“Booked at 8am, fixed by lunch. No upsell, no mess left behind.”

Maya Chen

Maya Chen

The Heights

The Millbrook team standing together in the workshop
Technician installing ductwork in a new build
Overhead view of a technician servicing a boiler
Plumber repairing pipes inside a sink cabinet
Technician servicing an outdoor air conditioning unit
Technician adjusting the controls on a refrigeration unit
Technician noting readings beside an HVAC unit
Plumber fitting new pipework in a basement

Service areas

Serving these Texas areas today, with more on the way.

Map of the Texas areas Millbrook serves

Service areas

Serving these Texas areas today, with more on the way.

Map of the Texas areas Millbrook serves

Service areas

Serving these Texas areas today, with more on the way.

Map of the Texas areas Millbrook serves

Certifications

Licensed. Insured. Certified.

Texas HVAC contractor license

Texas HVAC contractor license

Issued by the Texas Department of Licensing and Regulation. It allows us to install and service heating and cooling systems, and you can look up our license on the TDLR website.

NATE certified technicians

NATE certified technicians

NATE is the industry’s independent test of real-world heating and cooling skills. Our technicians pass it so you get the right diagnosis the first time.

EPA 608 certified

EPA 608 certified

Federal law requires this certification to handle refrigerants. Every technician who works on an AC or heat pump holds it.

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